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Technician Checklist Form
Service Address:
ONT Type:
1100X
4200XH
717GE
Other
Measure light:
(4-6 digit number)
ONT Type (other):
NID Information
marked information in NID
Yes
upload photo (NID)
Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 40 MB.
NID:
PVC
Clips/Staple
ONT Placement
Was the ONT placed near an outlet?
Yes
No
upload photo (ONT placement)
Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 40 MB.
ONT Location
Router Location
Describe GigaSpire/router location
upload photo (router location)
Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 40 MB.
Speed Test:
Signal Test:
GigaSpire Sheet:
Given to customer
Welcome Bag:
Given to customer
Apps
Platinum HQ:
Yes
No
Platinum TV – Streaming TV Device:
Yes
No
PlatinumTV/MyTVs Mobile App:
Yes
No